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Within 15 minutes
You’ll receive an email with the download links. I’ll do my best to get it into your inbox, but these messages do love a good game of hide and seek. If you can’t see it in the main folder, check everywhere — spam, junk, promotions, etc. If you find it hiding in one of those places, move it back to the inbox to help future emails from me know where to go.

If you’re new around here and haven’t received emails from me before
You’ll receive an email from me to confirm that you made the request, and I’ll ask you to verify that request. Once you’ve done that, an email with the download links will be winging its way to your inbox.


If you haven’t received anything within an hour, please visit The Creative Family Historian help page for the next steps. If you need further help, please contact us.