How Can We Help?

I can’t edit the PDF

You are here:
< Back

Most issues with printable PDFs fall into one of three categories:

  • trying to edit a non-editable field
  • not using the latest version of the recommended software
  • file not opening in the correct app on smart device.

1. Editable fields

Only specific sections of text are editable in your PDF download. The purple fields are the only places on the form where you can add or change the text.

Acrobat Reader PDF with fillable forms

2. Recommended software

We create Fuzzy Ink Stationery Printable PDFs for use with the latest version of Acrobat Reader. While the files may work with other PDF readers, results cannot be guaranteed.

Acrobat Reader is free to download and use. If you aren’t sure if you have the latest version, grab it from here.

3. Smart devices

We create printable PDFs for use on a laptop or desktop computer. However, you can use most of them on a tablet or smartphone if you have the latest Acrobat Reader app.

Most smart devices have a default PDF viewer, but editable PDFs won’t work unless opened with the Acrobat Reader app. Try saving the file in cloud storage (e.g. Dropbox or Google Drive) and open it again.