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The email download link doesn’t work

Woo hoo! Your free resource from The Creative Family Historian has hit your inbox. You’ll be planning, creating or organising yourself into a frenzy in no time.

You click the download link. ????????????

Wait, what? Click it again, and nothing happens. ????

It seems dodgy, right? Unfortunately, it happens sometimes. Some email apps protect you by making those hyperlinks inactive.

Try this instead:

  • Right-click (Windows) or Ctrl + click (Mac) to open the menu
  • Choose either open link or copy link — I recommend you choose to copy.
  • Go to your favourite web browser and paste the link into the address bar.
  • Wait a moment for the automatic download to start.

Your settings will dictate whether the PDF opens in the browser or automatically downloads. If nothing opens on screen, then check the default downloads folder on your computer for the file.

Demonstration video