How Can We Help?
Where is my Etsy download?
Help! I haven’t received any files
All instant downloads are available once the transaction has completed. Etsy will send you a download notification email containing the link.
You can also access the files through your Etsy account at any time.
Don’t have an Etsy account?
Can’t find the download notification? Check the spam, junk, social or promotions folders/tabs for a message from etsy.com.
If you can’t find the email, contact me or send a convo via Etsy. Please include the Order number if you have it. I’ll confirm the purchase and send you the files.